What you wish for is our standard!

The WALTER satisfaction guarantee

Because we stand 100% behind our products, we’ll give you a satisfaction guarantee. For high-quality products, friendly customer service, fast deliveries and safe payment methods. We’re only satisfied if you are!

We’ll find the perfect solution for you – guaranteed! 

Whether you have specific questions, need more information or want to share your opinion with us: We’ll always have an open ear for you, provide answers and take criticism very seriously. That’s why we are handling all communications personally and didn’t hand this task over to an external call centre! Our staff on site – internal service employees, engineers and technicians – are experts in their field and know the company and its products by heart. Fuelled by a passion for our tools, they are always eager to provide the perfect solution for you. 

Our motto: “Nobody gets staved off, we’ll help right away”. One of our tools needs repair? We’ll take care of it immediately! Otherwise, you’ll get a replacement or your money back. Customer care is one of our highest values, and our long-standing customer relations prove it!

Contact us! 

We’ll be happy to help in every possible manner. 

Telefon: 00 43 800 925 837 88
E-mail: service@walteronline.com
To our contact form