DECLARATION ON INFORMATION Duty
You can visit our websites without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data are evaluated exclusively to ensure trouble-free operation of the site and to improve our offer and do not allow us to infer on your person.
Collection and processing using the contact form
When using the contact form, we collect your personal data (title, first name, surname, e-mail address, telephone number, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us without affecting the legality of the processing on the basis of the consent to revocation. We only use your e-mail address to process your request. Your data will then be deleted, unless you have consented to the further processing and use.
While opening a new customer-account we collect your personal data in the indicated scopes. The purpose of data processing is to improve your shopping experience and simplify the order processing. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing on the basis of the consent to revocation. Your customer account will be deleted afterwards.
Data usage when registering for the e-mail newsletter
We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipient or a legal permission.
- Double opt-in and logging. The registration for our newsletters takes place in a so-called double-opt-in procedure. That After registration, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with external e-mail addresses. The registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of the login and the confirmation time, as well as the IP address. Similarly, the changes to your data stored with MailChimp will be logged.
Statistical Survey and Analysis: The newsletters contain a so-called "web-beacon", i. a pixel-sized file that is accessed from the MailChimp server when the newsletter is opened. This call will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval. This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times. Statistical surveys also include determining if the newsletters will be opened, when they will be opened and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our desire nor that of MailChimp to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
- Termination / Revocation: You can terminate the receipt of our newsletter at any time, i. Revoke your consent. At the same time, your consent to sending it via MailChimp and the statistical analyzes expire. A separate revocation of the dispatch via MailChimp or the statistical evaluation is unfortunately not possible. A link to cancel the newsletter can be found at the end of each newsletter.
Data transfer for fulfillment of the contract
Further information can be found on the website of the operator: mPAY24 GmbH, Grüngasse 16, 1050 Vienna, Austria, https://www.mpay24.com/web/
PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxemburg
Payolution (Paylater, Purchase on account)
payolution GmbH, Am Euro Platz 2, A-1120 Wien
„Sofort-Überweisung“ (Sofort GmbH)
Further information can be found on the website of the operator:
Sofort GmbH, Theresienhöhe 12, 80339 München, GERMANY
Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, SWEDEN
If the goods are delivered by the transport service provider DPD (DPD Direct Parcel Distribution Austria GmbH, Arbeitergasse 46, A-2333 Leopoldsdorf), we provide the following data: First and last name, delivery address, e-mail address and telephone number, before delivery of the goods for the purpose of a delivery note or, if necessary, for the coordination of a delivery date to DPD.
If the goods are delivered by the transport service provider Schenker (SCHENKER & CO AG, Gewerbegebiet Aupoint, Gottfried-Schenker-Strasse 2, A-5101 Bergheim), we provide the following data: First and last name, delivery address, e-mail address & Telephone number, prior to the delivery of the goods for the purpose of a delivery note or, if necessary, for the coordination of a delivery date to Schenker.
Which kind of cookies are used?
1. Necessary Cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
2. Analytical / Statistic Cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
3. Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
4. Preference cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
How can I configure the cookie settings of my browser?
Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Use of Google (Universal) Analytics for web analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as so-called "cookies", text files that are stored on your computer. The generated information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the scope of Google Analytics will not be merged with other data provided by Google. You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website from Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link :http://tools.google.com/dlpage/gaoptout?hl=de
Using Google Adwords Conversion Tracking
We use the online advertising program "Google AdWords" on our website and, in this context, conversion tracking (visit evaluation). Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad served by Google, a conversion tracking cookie will be placed on your machine. These cookies have a limited validity, contain no personal data and are therefore not for personal identification. If you visit certain pages on our website and the cookie has not expired, Google and we may recognize that you have clicked on the ad and have been redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked through the websites of advertisers.
The information obtained with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a conversion tracking tag page. However, we do not receive any information that personally identifies users. Processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising.
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, based on Art. 6 (1) f DSGVO.
Google Web Fonts
This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a default font will be used by your computer.
Use of Facebook Custom Audience Pixel
We use social media “Custom Audiences Pixel“ of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („facebook“) to attract attention to our advertising, to measure the success rate of our advertising and for target marketing.
The following data is used in the advertising analysis process from the integrated custom audience pixel:
- Date and time of the website visit
- Type and number of actions (e.g. page view, registration, shopping cart, purchase)
- Content of pages visited (e.g. purchase price, product categories)
- Pages visited on our website
- Frequency of visits to our website (number of visits)
- Type of device used to visit our website
All collected data is anonymous, that means we cannot see any personally identifiable information. However, facebook saves and process this data.
Cookies, small pieces of text, help facebook to provide, protect and improve this Facebook products, such as by personalising content, tailoring and measuring ads, and providing a safer experience.
Use of YOUTUBE Plug-Ins
Use of Matomo Analytics for web analytics
By using this site you consent to the processing of data gathered about you by Elements in the manner and for the aforementioned purposes described above.
This website uses Hotjar from Hotjar Limited (Level 2, St Julian’s Business Center, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta), and evaluates statistical visitor data.
Hotjar provides us with reports and visuals that show us where you are on our site. Personal data is automatically anonymized and is not transmitted to Hotjar. The anonymized data is processed by Hotjar in heat maps, conversion funnels, visitor recording, incoming feedback, feedback polls and surveys (more information about this is available at https://www.hotjar.com/).
Why Hotjar is used?
In order to guarantee the best possible shopping experience for you, we would like to continuously optimize our online shop. Thanks to Hotjar, we can investigate where problems are and furthermore how we can improve.
Additional notes login-area on website
By using the login area on our website you accept the transmission of your unique user identification (ID) on our website to Elements. This ID doesn't have any direct reference to individuals by itself and has is only meaningful in combination with the the profile data (user profile) stored on this website. The collected data by Elements is merged partly or entirely with your profile. On Elements' servers it's impossible to create a direct reference to individuals by the provided ID information and no further personal data is transferred to the servers of Elements.
Integration of the Trusted Shops
Trustbadge to display our Trusted Shops seal of approval and any collected reviews as well as to offer the Trusted Shops products for buyers after placing an order, the Trusted Shops Trust Badge is included on this website. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When the Trustbadge is called, the Web server automatically stores a so-called server log file, which can be used, for example. Your IP address, date and time of the retrieval, transferred amount of data and the requesting provider (access data) contains and documented the call. These access data will not be evaluated and automatically overwritten within seven days after the end of your page visit. Other personal data will only be transferred to Trusted Shops, as far as you have consented to this, decide after the completion of an order for the use of Trusted Shops products or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.
Duration of storage
After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.
Rights of the person concerned
You are entitled to the following rights under Art. 15 to 20 GDPR if the legal prerequisites are met: Right to information, to correction, to cancellation, to limitation of processing, to data portability.
In addition, according to Art. 21 (1) GDPR, you are entitled to a right of objection to the processing based on Art. 6 (1) of the GDPR and to processing for the purpose of direct mail.
Contact us on request. The contact details can be found in our imprint.
Right of appeal to the supervisory authority
According to Art. 77 GDPR you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not legal. In Austria, this is the data protection authority.